RESOURCES

Upon admission to Lakeview, staff will familiarize patient and family with the room, the nurse call system, bed control mechanism, telephone, and other devices and services. Patients receive an admission kit with personal items such as a basin, mouthwash, and other toiletries.

Please limit such items to those that are absolutely necessary for patient comfort and care (e.g., eyeglasses, dentures, cell phone). Lakeview will not assume responsibility for lost, stolen, or broken articles. We strongly urge patients to leave jewelry, money, credit cards, and other valuables at home.

Visiting Hours are 9: 00 AM – 9:00 PM 7 days a week.

All visitors must check in at the switchboard and wear a visitor’s badge while on facility grounds. An adult must always accompany children under the age of 12.

Friends and family members may call the patient’s room by calling the main telephone number. The patient’s room may be obtained by calling (262) 534-7297.

Our cafeteria is open daily from 7:30 to 9:00am for breakfast, 11:30 to 1:00pm for lunch, and 4:30 to 5:30pm for dinner.  Meal tickets may be purchased for $7.00 at the Reception Desk. Vending areas are also available.

Communication is a vital part of health care. We encourage questions regarding the patient’s plan of care and treatment. Upon admission, you will receive a Patient & Visitor Handbook that includes the phone numbers for your care team at Lakeview.

If you have questions regarding patient care, ask ANY of your Lakeview caregivers to put you in touch with the person who can best answer your questions or call the nursing station.

To contact your physician, please contact your case manager who will arrange a call or meeting as needed. For urgent physician concerns, ask the nurse to page the physician.

To contact a finance representative about your coverage, please contact your case manager to coordinate a meeting.

If enjoyed by the individual, cards, books, magazines, puzzle books, pictures, etc. are recommended. Unfortunately, plants and flowers are not allowed in patient rooms due to possible allergic reactions as well as infection control issues. Also, due to the significant amount of people allergic to latex, latex balloons are not allowed in the hospital.