Lakeview NeuroRehabilitation Center Hosts Incident Investigation Training

As part of Lakeview’s ongoing quality improvement plan, a nationally recognized incident investigation training for 12 key staff representing Lakeview programs from Wisconsin, Pennsylvania, Texas, and New Hampshire, was held in February of 2014. The training, provided by Labor Relations Alternatives, Inc. (http://www.lraconsultants.com), consisted of a three day course reviewing fundamental principles of investigation, including: The role of speed, thoroughness and objectivity in the conduct of a real investigation; Fundamental definition of the types and forms of evidence; Techniques for collecting detailed information from witnesses; Methodologies for preserving testimonial evidence and the collection of other documentary evidence; and Reconciling conflicting evidence. Lakeview is proud to announce that all training participants successfully completed the certification exam.